Senior Family Support Worker - Residential Family Assessment Centre Stafford

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Location Stafford
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Contract Permanent, Full Time
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Salary £25,000 - £26,500 DOE
Location - Stafford
Salary - £25,000 - £26,500 DOE
First Blue Family Assessment are seeking a dedicated and experienced Senior Support Worker to join our team at a Family Assessment Centre based in Stafford. As a Senior Support Worker, you will play a crucial role in the day-to-day operations of the centre, providing guidance and support to families in crisis, and supervising the support staff. Your compassion, strong interpersonal skills, and ability to lead by example will be essential in ensuring the success of our programs and the well-being of the families we support.


1. Support

- Provide direct support and guidance to families undergoing assessments, assisting them in understanding and complying with centre rules and expectations.

- Promote a positive and nurturing environment to foster healthy parent-child interactions.

- Collaborate with external agencies and professionals involved in the assessment process to ensure comprehensive support for families.

2. Supervision and Leadership

- Supervise and mentor support staff, ensuring they adhere to best practices, policies, and procedures.

- Lead by example and maintain a positive work culture within the team.

- Assist in staff training and development activities.

3. Assessment Support

- Work closely with assessment professionals to facilitate the assessment process, ensuring the safety and well-being of all parties involved.

- Participate in case conferences and meetings to discuss family progress and provide input regarding support needs.

4. Documentation

- Maintain accurate and up-to-date records of family interactions, progress, and incidents.

- Prepare reports and documentation as required by the organization and external agencies.

5. Crisis Intervention

- Respond promptly and effectively to crisis situations, ensuring the safety of all individuals involved.

- Follow established protocols for crisis management and de-escalation.

6. Communication

- Maintain open and effective communication with families, colleagues, and external partners.

- Report any concerns or incidents to the Centre Manager or appropriate authorities as required.

Who we are looking for::

  • Previous experience in a family assessment centre or similar setting
  • Strong knowledge of child protection and family support services
  • Excellent communication and interpersonal skills
  • Leadership and supervisory experience
  • Ability to maintain confidentiality and professionalism
  • Knowledge of relevant laws, regulations, and ethical standards
If you would like to work for a professional and passionate company who has the interests of the people we support and employees at heart, and you have personal passion and drive to make the difference to the lives of children and young people, then please apply today!

Please note, Rowley House Family Assessment centre is due to open in March/April 2024. However, if you're eager to join us sooner we may be able to accommodate you within one of our other services across the group.

First Blue is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check where suitable references will be sought prior to your employment start date.
All applicants to apply online or send cv to